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The Relationship of Communication, Ethical Work Climate, and Trust to Commitment and Innovation
Authors:Cynthia P Ruppel  Susan J Harrington
Institution:(1) The University of Toledo, Stranahan Hall 4039, Toledo, OH, 33606-3390, U.S.A.;(2) Georgia College & State University, 3690 Sussex Dr. NE, Milledgeville, GA, 31061-9337, U.S.A.
Abstract:Recently, Hosmer (1994a) proposed a model linking ldquoright,rdquo ldquojust,rdquo and ldquofairrdquo treatment of extended stakeholders with trust and innovation in organizations. The current study tests this model by using Victor and Cullen's (1988) ethical work climate instrument to measure the perceptions of the ldquoright,rdquo ldquojust,rdquo and ldquofairrdquo treatment of employee stakeholders.In addition, this study extends Hosmer's model to include the effect of ldquoright,rdquo ldquojustrdquo, and ldquofairrdquo treatment on employee communication, also believed to be an underlying dynamic of trust.More specifically, the current study used a survey of 111 managers to test (1) whether ldquoright,rdquo ldquojust,rdquo and ldquofairrdquo treatment influences trust, both directly as well as indirectly via communication, and (2) whether trust influences perceptions of commitment and innovation. Strong support for the study's hypotheses and Hosmer's (1994a) model was found. Such findings support those who argue that moral management may be good management.
Keywords:commitment  ethical climate  innovation  stakeholder theory  trust
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