| 高星级酒店员工职业倦怠与其社会支持的关系研究 |
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| 引用本文： | 何立萍,;肖余春.高星级酒店员工职业倦怠与其社会支持的关系研究[J].桂林旅游高等专科学校学报,2008(6):389-392. |
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| 作者姓名： | 何立萍 ;肖余春 |
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| 作者单位： | [1]浙江旅游职业学院,浙江杭州311231; [2]浙江工商大学,浙江杭州310012 |
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| 摘 要： | 酒店业的竞争压力和工作要求的严格性等因素的影响,许多星级酒店的员工中已经出现了职业倦怠的现象。基于此,在对酒店员工职业倦怠的现象研究基础上,以浙江省不同地区的470名酒店员工为例,采用了问卷调查形式,探讨了职业倦怠各维度与社会支持之间的相关性,从而对酒店如何干预和降低职业倦怠提出相应的管理建议。
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| 关 键 词： | 职业倦怠 社会支持 酒店员工 |
Study of Relationship between Job Burnout and Social Support for Staff in High-star-rate Hotels |
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| Institution: | HE Li-ping1;XIAO Yu-chun2(1.Zhejiang Vocational Collego of Tourism;Hangzhou 311231;China;2.Zhejiang Gongshang University;Hangzhou 310012;China) |
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| Abstract: | Because of job-stress,staff had phenomenon on job bournout so this aticle studies the status of the staff job burnout and the relationship of social support by surveying 470 staffs in high-rate hotel of Zhejiang.Based on investigation,analysis on the relationship between job Burnout and social support,the paper makes some suggestion of interrupting job bournout for hotel mamnagement. |
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| Keywords: | job burnout social support staff in hotel |
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