Security in a sea of insecurity: job security and intention to stay among service sector employees in Turkey |
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| Authors: | Işık U Zeytinoglu Aşkın Keser Gözde Yılmaz Kıvanç Inelmen Arzu Özsoy Duygu Uygur |
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| Institution: | 1. Human Resources and Management Area, DeGroote School of Business, McMaster University , Hamilton , Ontario , Canada zeytino@mcmaster.ca;3. Labour Economics and Industrial Relations Department , Faculty of Economics and Administrative Sciences, Uludag University , Bursa , Turkey;4. Faculty of Communication, Marmara University , Istanbul , Turkey;5. Department of Tourism Administration , Bogazici University , Istanbul , Turkey;6. Labour Economics and Industrial Relations Department , Kocaeli University , Izmit , Turkey;7. Institute of Social Sciences, Istanbul Bilgi University , Istanbul , Turkey |
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| Abstract: | This article examines the association between job security and intention to stay for those who are employed in Turkey. There is a high level of unemployment in the country and many workers there are concerned about their job security. Job security refers to the objective dimensions of continuous contract, working full-time hours and paid and unpaid overtime. Job security also refers to the subjective dimension of perceived job security. We surveyed 407 employees in banking and related sectors' call centres, five-star hotel front-line staff and airline cabin crews. Results show that objective dimensions of job security are not associated with intention to stay. However, perceived job security is significantly and positively associated with intention to stay. We recommend that human resource managers focus on the perceived job security aspect of employment to keep valuable employees with the company. |
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| Keywords: | continuous contract full-time hours intention to stay overtime perceived job security Turkish workers |
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