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Linking organizational identification and employee performance in teams: the moderating role of team-member exchange
Authors:Yan Liu  Raymond Loi  Long W. Lam
Affiliation:1. Department of Management and Marketing , University of Macau , Macau, China leannal@umac.mo lennaliu@gmail.com;3. Department of Management and Marketing , University of Macau , Macau, China
Abstract:This study examined the influence of organizational identification on employee performance in teams. Drawing on social identity theory and self-verification theory, we predicted that organizational identification would have positive effects on employee in-role and organizational citizenship behavior (OCB) performance. Building on social exchange theory, the study further theorized that the quality of team-member exchange (TMX) would amplify the impacts of organizational identification on both types of performance. Using data from automotive dealer employees in China, we found positive relationships between organizational identification and both types of performance. In addition, TMX altered the impact of organizational identification on OCB.
Keywords:employee performance  organizational identification  self-verification  social exchange  social identity  team-member exchange
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