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High-performance work systems and firms' operational performance: the moderating role of technology |
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| Authors: | Martin Larraza Kintana Ainhoa Urtasun Alonso Carmen García Olaverri |
| Institution: | 1. Departamento de Gestión de Empresas , Universidad Pública de Navarra , Campus de Arrosadía, 31006, Pamplona, Navarra, Spain Phone: 34-948168931 Fax: 34-948168931 E-mail: martin.larraza@unavarra.es;2. Departamento de Gestión de Empresas , Universidad Pública de Navarra , Campus de Arrosadía 31006, Pamplona, Navarra, Spain Phone: 34-948-169384 Fax: 34-948-169384 E-mail: ainhoa.urtasun@unavarra.es;3. Departamento de Estadística e Investigación Operativa , Universidad Pública de Navarra , Campus de Arrosadía, 31006, Pamplona, Navarra, Spain Phone: 34-948-169209 Fax: 34-948-169209 E-mail: mameng@unavarra.es |
| Abstract: | This paper analyses the moderating effect of technology on the potential impact of high-performance work systems (HPWS) on firms' operational performance. The paper distinguishes between production technology and the technological intensity of the industry. This potential effect is analysed in a sample of 965 Spanish manufacturing firms. Results support the moderating role of the technological intensity of the industry, while qualifying the hypothesized moderating effect of production technology. |
| Keywords: | High-performance work systems technology operational performance |