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The impact of managerial skills on employee outcomes: a cross cultural study
Authors:Richard C. Hoffman  Frank M. Shipper
Affiliation:1. Perdue School of Business, Salisbury University, Management &2. Marketing , Salisbury , USA rchoffman@salisbury.edu;4. Marketing , Salisbury , USA
Abstract:Leaders with global skills are in demand by MNCs. Global management skills depend on the applicability of management practices across cultures. Using data from managers in 50 countries, this study examines the interaction effect of cultural values and managerial skills on two outcomes, employees' attitudes and workgroup effectiveness. Our results indicate that cultural values tend to have a greater effect when a manager is less skilled than when the manager is highly skilled. When the manager is highly skilled, the interaction effects of culture tend to disappear. The practical and research implications of these findings are discussed.
Keywords:cultural values  job attitudes and effectiveness  managerial skills
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