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Consumer ethnocentrism,product necessity and quality perceptions of Russian consumers
Authors:Patricia Huddleston  Linda K Good  Leslie Stoel
Institution:1. Institute for Commerce &2. International Marketing, Saarland University , Saarbruecken, Germany
Abstract:Retail buyers in Russia have indicated that some customers have expressed a desire to purchase domestically produced products over imports. Consumer ethnocentrism has been proposed as a measure to provide retail buyers with the information necessary to market to these consumers. The purpose of this research is to determine if perceived product quality of products differs based on country of origin, product necessity and consumer ethnocentric tendency. A repeated measures ANOVA test indicates that perceived quality differs by necessity, by product, by country. A consumer ethnocentrism effect on the overall model, however, was not significant. We conclude that Russian consumers do perceive differences in product quality based on country of origin and product necessity, but that consumer ethnocentrism does not have an effect on perceived product quality.
Keywords:Consumer Ethnocentrism  Product Quality  Product Necessity  Country Of Origin  Russian Consumers
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