Intra-organizational impediments to the development of shopfloor competence and commitment: The case of a Finnish-owned greenfield paper mill in East Germany

Building new production facilities abroad poses a huge challenge to the human resource practices of a firm. This is because reaching the required level of competence and commitment is not possible without adjusting these practices to the characteristics of local personnel. However, there are few empirical studies that highlight how such situations have actually been handled. This paper makes a contribution through an examination of the initial phases of a Finnish-owned greenfield paper mill in East Germany. The evidence used in the study includes documentary analysis, interviews and discussions with actors at the different organizational levels. The case study demonstrates how managerial subdivisions and the absence of local actors from the higher levels of the managerial hierarchy impede development of competence and commitment among the new employees. The evidence presented suggests that the involvement of various organizational actors in human resource management processes should be given more weight in further research.