Abstract: | ![]() The data on which this paper is based come from an ethnography of rehabilitation of the elderly. Two main themes, methodological and substantive, predominate. Some methodological issues surrounding ethnographic techniques are highlighted. These include gaining access, establishing relationships and the researcher having a number of roles rather than just one. The ethnomethodological perspective on organizations as a constellation of rules informs the substantive theme of the paper. Within this perspective rule use is situated and the meanings of particular rules are discerned from their use in specific contexts. This approach enables attention to be directed to the practical problems with which individuals are confronted in doing organizational work and how actors orient to them in action. The ways in which organizational rules may be defeased, manipulated or suspended are detailed with reference to nurses working on geriatric wards. |