电信企业经营分析系统研究与实施

随着全球电信市场逐渐走向开放和自由化,顾客需求在不断变化和增加,业务的复杂程度日益提高,新技术的采用日新月异,市场竞争方式推陈出新,电信运营商面临日益激烈和复杂的竞争环境。电信企业需建立以数据仓库技术为基础,以联机分析处理和数据挖掘工具为手段的企业经营分析系统,通过对业务运营系统日常积累的大量历史数据进行智能化分析,揭示企业运作和市场情况,从而帮助管理层做出正确明智的经营决策,进而提高企业的市场竞争力。

The implementation and research of the telecommunication companies' analysis system of management

With the gradual opening and liberalization of the global telecommunications service, the customer's requirements are constantly changing and increasing, the type of telecommunications service becomes more multiple, new technology has developing day by day, and the market competition turns stronger. Therefore, telecommunication companies are facing the severest and keenest struggle than ever before.Telecommunica- tion companies should establish their analysis system of management on the ground of database technology and by way of on-line analysis manipulation as well as data capture instrument. Through the intellectual analysis of the mass of historical data accumulated in the daily service, telecommunication companies are able to get at circumstances of its management and market, which can help its leadership take judicious decision and then improve its market competition.