Organizational change in an Australian university: Responses to a research assessment exercise |
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| Institution: | 1. School of Business and Law, Central Queensland University, 400 Kent Street, Sydney, NSW 2000, Australia;2. School of Accountancy, Queensland University of Technology, Gardens Point Campus, 2, George Street, Brisbane, Queensland 4000, Australia;3. Department of Accounting and Corporate Governance, Macquarie University, Balaclava Road, North Ryde, NSW 2109, Australia;1. University of the West of Scotland and University of Winchester, Accounting, Finance and Law, Business School, University of the West of Scotland, Ayr Campus, Ayr KA8 0SX, United Kingdom;2. Business School, University of Winchester, Winchester SO22 4NR, United Kingdom;1. Bangor Business School, University of Bangor, Bangor, Gwynedd, LL57 2DG, UK;2. Hull University Business School, University of Hull, Hull, HU6 7RX, UK;1. Norwich Business School, University of East Anglia, NR4 7TJ, UK;2. Bangor Business School, Bangor University, LL57 2DG, UK |
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| Abstract: | The objective of this paper is to explore the way internal organizational control processes are changed in response to external demands. It does this by investigating the organizational change undertaken by an Australian university in anticipation of, and in response to, an externally imposed research assessment exercise (RAE), specifically focusing on the university's internal research-related performance management system (PMS) and its impact on academics. It adopts a case study method, using data from publicly available documents, interviews with senior management, and a survey administered to academics. The data is interpreted and analyzed using Broadbent and Laughlin's organizational change model. The findings reveal that RAE was anticipated with the appointment of new senior leadership, a new vision, restructure of faculties and departments, and changes to the research PMS. The changes to both the university's mission (significant and longlasting, second order change) and its internal systems (less significant, first order change) are evident. In the context of the global proliferation of PMSs in the higher education sector, this paper contributes to the literature on PMSs, indicating its relevance to universities. Its empirics provide useful insights for university managers and regulators and, more broadly, the paper contributes to our understanding of organizational change. |
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| Keywords: | Australian higher education sector Excellence in research for Australia Organizational change Performance management systems Research assessment exercise |
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