The link between formality and procedural fairness: The influences of precision,sensitivity and role clarity |
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| Authors: | Kelly K Wang Maria Cadiz Dyball Andy Wang |
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| Institution: | 1. University of Technology Sydney, Sydney, New South Wales, Australia;2. University of Sydney, Sydney, New South Wales, Australia;3. University of Wollongong, Wollongong, New South Wales, Australia |
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| Abstract: | This study investigates the complex and not straight-forward association between formality and procedural fairness. It examines the mediating roles of precision of performance measures, sensitivity of performance measures and role clarity. Using survey responses of functional managers of Australian manufacturing firms, the study finds that the link between formality and procedural fairness is mediated by sensitivity of performance measures and role clarity. Role clarity also mediates the link between sensitivity of performance measures and procedural fairness. Our study contributes to the literature by identifying two important factors through which formal performance evaluation can enhance procedural fairness, which is a source of performance motivation. |
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| Keywords: | formality precision of performance measures procedural fairness role clarity sensitivity of performance measures |
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