| Abstract: | Abstract The purpose of the study reported in this paper was to explore the services and package tours for people who have difficulty walking provided by U.S. tour operators and travel agencies, and to identify barriers encountered when planning and operating the tours. Accommodations and eating-drinking establishments were the least desirable environments for people who have difficulty walking due to inaccessibility and negative staff attitudes. Attractions and transportation staff displayed higher attitudes but facilities were not accessible. The graphical display of data of accessibility barriers and staff attitude barriers indicated that the four tourism sectors did not comply with the 1990 Americans with Disabilities Act. |
