A group decision-making method with fuzzy set theory and genetic algorithms in quality function deployment |
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Authors: | Chin-Hung Liu |
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Institution: | 1.Department of Business Administration,National Chin-Yi University of Technology 35,Taiping City,Taiwan, ROC |
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Abstract: | Quality function deployment (QFD) has been developed by Toyota Motor Corporation in order to reduce time and shorten design
times. QFD is composed of a set of matrices referred to as the house of quality (HOQ). A HOQ matrix can help the cross-functional
team to translate customer requirements (CRs) into engineering goals. The importance of CRs and the relationships between
CRs and technical characteristics (TCs) are obtained by a group of people with vague and fuzzy decision-making processes in
the HOQ. In the conditions, a group decision-making method by using the combination of fuzzy set theory and genetic algorithms
(GAs) can be used in QFD to determine the importance of each TC. Besides, a numerical example is illustrated to show that
this group decision-making method by using the combination of fuzzy set theory and GAs can be reliably and precisely applied
in QFD including TCs at the two-level hierarchy with the consideration of some constraints regarding budget and time limits
of TCs for prioritizing TCs to effectively make decisions with fuzziness and ambiguousness. |
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