知识操纵行为意向影响因素研究

知识（尤其是隐性知识）是员工生存和发展的关键资源，知识权利的不完全性决定了知识交换中不可避免地存在欺骗、偷盗、投机等失范行为。在协同创新过程中，知识型员工既相互合作又彼此竞争。除采取知识共享和知识隐藏两种策略外，员工通常会选择折中的、柔性知识操纵策略管理个体知识。由此，界定知识操纵内涵，剖析其自利性、欺骗性、不确定性和隐蔽性4个特点。在此基础上，选择扎根理论方法，通过对68名知识型员工访谈数据进行编码，构建由本体、主体、客体、载体、动机、环境、契合7个主范畴组成的知识操纵影响因素概念模型。最后，围绕知识操纵治理，提出优化创新任务属性、发挥知识操纵对象能动作用、选择高效知识管理载体、培养员工利他特质、营造协同创新环境、提高员工契合度等启示。

Study on Influencing Factors of Behavior Intention of Knowledge Manipulation

Knowledge (especially tacit knowledge) is the key resource for the survival and development of employees, and the incompleteness of knowledge rights determines the anomie behaviors such as cheating, stealing and speculation in knowledge exchange.In the collaborative innovation process, knowledge workers not only cooperate with each other but also compete with each other, thus in addition to knowledge sharing and knowledge hiding,employees usually choose the compromise knowledge manipulation strategy to manage their individual knowledge.This paper defines the connotation of knowledge manipulation and analyzes its four characteristics: self-interest, deception, uncertainty and concealment.Then based on the grounded theory method, the conceptual model of influencing factors of knowledge manipulation including ontology, subject, object, carrier, motivation, environment and fitness seven main categories was constructed through the step by step coding of interview data of 68 knowledge employees.Finally, centering on knowledge manipulation and governance, seven enlightenments are put forward as the following "optimizing the task attribute of innovation, giving play to the active role of knowledge manipulation objects, selecting efficient knowledge management carriers, cultivating the altruistic characteristics of employees, creating a collaborative innovation environment, and improving the fit between employees" .