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The Service Quality and Its Influence in Expectations and Satisfaction Levels of the Consumers of Educational Services in the Business Schools |
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| Authors: | Jorge Isaac Alvarez Rateike Enrico Joaquin Ahrens Solera |
| Institution: | FUNDESEM Business School, Alicante, Spain |
| Abstract: | |
| Keywords: | satisfaction expectations service quality loyalty |
| 本文献已被 维普 等数据库收录！ | |