Power and EDP departments: a case study |
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| Authors: | Garry Stevens |
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| Affiliation: | Garry Stevens is a Research Fellow in the Department of Architectural and Design Science, University of Sydney. |
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| Abstract: | The productivity of white-collar workers in heavily computerized sectors of the economy has collapsed in recent years. This paper suggests that one reason for this involves inefficiencies generated by EDP departments, which have created systems of control enmeshing not only workers but senior management. |
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