基于创新扩散理论的ERP应用实证研究

结合大量文献及对企业ERP实施的调研分析,基于创新扩散理论(DOI)构建了包含企业内外部影响因素(ERP兼容性、ERP复杂性、ERP相对优越性、企业管理机制、企业复杂性、外部竞争压力、高层管理者支持、业务流程重组和实施顾问)和衡量ERP实施成功的两大标准(ERP扩散广度和ERP扩散深度)的ERP创新实施成功模型,提出相应理论假设;并以中国企业为样本进行问卷调研和统计分析,实证结果表明,其中ERP相对优越性、ERP复杂性、高层管理者支持、企业复杂性、实施顾问、竞争压力和企业管理机制对ERP实施成功具有显著影响。

The Empirical to Study for Application of the ERP Based on Diffusion of Innovating Theory

In order to analyze the factors that affect the procedure of ERP application in Chinese enterprises, the author developed the Diffusion of ERP model based on DOI theory, including nine factors of the inside and outside of the enterprises such as ERP compatibility, ERP complexity,ERP relative advantage, firm's management mechanism, firm's complexity, competitive pressure, top management support, business process reengineering and implementation consultants to determine the ERP diffusion, and hypothesized the relationships between nine factors and the ERP diffusion. Two dimensions to assess the ERP diffusion are the satisfaction of key users in ERP system and the extent of ERP diffusion (including the breadth of diffusion and the depth of diffusion). Analysis material was obtained from the investigation into the firms that have implemented ERP systems. In the empirical study, we have found the following factors have distinct influence on the ERP diffusion: ERP relative advantage, ERP complexity,top management support, firm's complexity, competitive pressure and firm's management mechanism.