Congenital learning in the Spanish telecommunication industry |
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Authors: | Juan Gabriel Cegarra-Navarro Anthony KP Wensley |
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Institution: | 1. Polytechnic University of Cartagena, Paseo Alfonso XIII, 50, 30203 Cartagena Murcia, Spain;2. The University of Toronto at Mississauga, 3359 Mississauga Road, Mississauga, Ontario, Canada L5L 1C6 |
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Abstract: | Knowledge provided by a firm's founder(s) is one of the most important success factors for SMEs. This paper aims to identify the impact of the founder's knowledge on business performance in today's organization. It is with this in mind that we propose a specialized organizational learning process, which we refer to as the congenital learning process, by which the firm transforms the tacit and explicit knowledge of the founder into knowledge which is available to the firm and its members. The research model and hypothesized relationships are empirically tested using the structural equation modeling (SEM) approach, validated by factor analysis of 130 SMEs in the Spanish telecommunications sector. Two structural equation models, derived from the literature, have been used, resulting in the conclusion that organizational performance is positively affected by the transfer and transformation of knowledge as long as the organization has implemented processes that lead to the creation of what we refer to as an open organizational context. |
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Keywords: | Congenital learning Open organizational context Organizational performance SMEs |
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