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Antecedents of Customer E-loyalty With the Effect of Trustworthiness in Malaysia Context |
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| Authors: | Poh-Ming Wong Winnie ;May-Chiun Lo ;Ramayah Thurasamy |
| Institution: | [1]University College of Technology Sarawak, Sarawak, Malaysia; [2]University Malaysia Sarawak, Sarawak, Malaysia; [3]University Sains Malaysia, Penang, Malaysia |
| Abstract: | customer interface quality, service quality （SERVQUAL）, website quality, technology acceptancefactors, technology trust, e-loyalty, trustworthiness |
| Keywords: | customer interface quality service quality （SERVQUAL） website quality technology acceptancefactors technology trust e-loyalty trustworthiness |
| 本文献已被 维普 等数据库收录！ | |