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Deceptive advertising and third-person perception: The interplay of generalized and specific suspicion
Authors:Guang-Xin Xie
Institution:Department of Management and Marketing, College of Management, University of Massachusetts Boston, 100 Morrissey Blvd, Boston, MA 02125, USA
Abstract:The present research examines the extent to which consumers perceive deceptive advertising claims as effective (i.e., affect one's purchase decision) for themselves and others. Results in two experiments suggest that consumers tend to consider an advertising claim more effective for others than for themselves, when they realize the claim is highly deceptive. In contrast, when perceived deceptiveness is moderate or low, the self–others difference is moderated by consumer dispositional difference in skepticism toward advertising. The effect appears to be driven by the interplay of generalized and specific suspicion, which has a stronger impact on consumer judgment about the effect of deceptive advertising on the self than on others.
Keywords:advertising effect  advertising skepticism  deceptive advertising  defensive suspicion  perceived effectiveness  third-person perception
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