Using a mobile application to test the impact of giving feedback onteam-level conflict

The authors explored using a mobile application called DevelapMe for 278 business undergraduates in 54 teams to give real-time peer-based feedback during a 5-week group project. Two online surveys, Time 1 (T1) and Time 2 (T2), were administered. Results included finding three promising, new give-feedback scales: positive rating with comments, negative rating with comments, and negative/neutral rating without comments. Relationship conflict and task conflict were the outcomes. Relationship conflict significantly increased from T1 to T2. Only positive rating with comments had a significant relationship to T2 relational conflict and task conflict. Research exposing students to real-time feedback apps will prepare them for future work in teams.