Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions |
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| Institution: | 1. Department of Marketing and Business Information Systems, Rohrer College of Business, Rowan University, 201 Mullica Hill Road, Glassboro, NJ, 08028, USA;2. Univ Rennes, CNRS, CREM - UMR6211, Rennes, F-35000, France;1. School of Industrial Engineering, College of Engineering, University of Tehran, Iran;2. School of Business and Economics, RWTH Aachen University, Aachen, Germany;3. Centre for Research in Sustainable Supply Chain Analytics, Rowe School of Business, Dalhousie University, Halifax, NS, Canada;1. Sauder School of Business, University of British Columbia (UBC), Vancouver, British Columbia, V6T 1Z2, Canada;2. Rowe School of Business, Dalhousie University, Halifax, NS, B3H 4R2, Canada;1. Faculty of Economics and Business Administration, Ruppin Academic Center, Emek Hefer, 4025000, Israel;2. Paris School of Business, France;1. Instituto Multidisciplinar de Empresa, University of Salamanca, Campus Unamuno. Edificio FES, 37007, Salamanca, Spain;2. Instituto Multidisciplinar de Empresa, Universidad Laica Eloy Alfaro de Manabí, Av. Circunvalacion, Manta, Ecuador;3. Instituto Multidisciplinar de Empres, University of Sao Paulo, Brazil;4. Instituto Multidisciplinar de Empresa University of Salamanca, Spain;1. Department of Family and Consumer Sciences, Seattle Pacific University, Seattle, USA;2. Department of Textile and Apparel, Technology and Management, North Carolina State University, Raleigh, USA |
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| Abstract: | Shopping malls are unique retail environments offering individual consumption experiences within a holistic retail ecosystem. Drawing on a bibliometric analysis and a systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters of the shopping mall literature, namely spatial wayfinding, atmospherics, consumer differences across shopping mall experiences, and shopping mall consequences. The newly developed Shopping Mall Experience Framework extends Chebat's research proposing additional elements of interest for current mall retailing research. Managerial implications offer practical guidance on successfully designing and maneuvering shopping malls of the future. |
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| Keywords: | Bibliometric analysis Systematic review Shopping mall Mall atmospherics Value |
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