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企业声誉、两级信任与组织间关系
引用本文:高维和,陈信康,任声策.企业声誉、两级信任与组织间关系[J].财贸研究,2010,21(2):130-138.
作者姓名:高维和  陈信康  任声策
作者单位:上海财经大学国际工商管理学院,上海,200433;上海海事大学经济管理学院,上海,200135
基金项目:国家自然科学基金项目(项目号:70672071);;上海财经大学211工程3期重点学科建设项目资助
摘    要:以在华外资企业采购为视角,从组织间两级信任出发,以关系投资、协同和响应为落脚点,提出并检查了全新的中国本土企业关系管理思路。研究发现:社会责任、公平和可信对组织间信任具有正效应,而创新、公平和可信则显著影响人际信任;组织间信任和人际信任均显著影响关系质量;在环境不确定背景下,组织间信任和人际信任可以有效规避环境波动,确保组织间关系的长期和稳定发展。

关 键 词:企业声誉  组织间信任  人际信任  关系质量  环境不确定性

Enterprise Reputation, Two-level Trust and Inter-organizational Relationship
GAO Wei-he CHEN Xin-kang REN Sheng-ce.Enterprise Reputation, Two-level Trust and Inter-organizational Relationship[J].Finance and Trade Research,2010,21(2):130-138.
Authors:GAO Wei-he CHEN Xin-kang REN Sheng-ce
Institution:1.School of International Business Administration;Shanghai university of Finance & Economics;Shanghai 200433;2.School of Economics & Management;Shanghai Maritime University;Shanghai 200135
Abstract:There is a lack of studies of influence of reputation on IORs at home and abroad.This paper brings forward and tests fire-new conceptual model based on the relationship between IT and relation quality from the perspective of purchasing of foreign enterprise of China.The results point out:(1) CSR,fairness and credibility reputation can facilitate IOT positively,while innovation,fairness and credibility reputation lead to IPT;(2) IOT and IPT can both significantly conduce to relation quality;(3) IOT and IPT c...
Keywords:reputation  interorganizational trust (IOT)  interpersonal trust (IPT)  relation quality  environmental uncertainty
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