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Standardization Versus Adaptation in Global Markets: Is Channel Strategy Different?
Authors:Boryana Dimitrova
Institution:LeBow College of Business, Drexel University , Philadelphia, Pennsylvania, USA
Abstract:The argument over standardization versus adaptation of marketing strategy in international markets has raged for several decades. This argument has generally taken place at the aggregate level to include all four strategic areas of the marketing mix (product, price, promotion, and place) taken together. This article disaggregates the standardization-versus-adaptation argument by focusing on just one strategic area of the marketing mix—channel strategy. We argue that three underlying phenomena or forces in global markets (culturally distant distribution behavior, distributive institution rigidity, and international functional fragmentation) inhibit a firm's ability to standardize channel strategy in global markets to a greater degree than is the case for product, price, and promotional strategies.
Keywords:adaptation  channel strategy  culturally distant distribution behavior  distributive institution rigidity  international functional fragmentation  marketing strategy  standardization
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