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Customer switching behavior in online services: An exploratory study of the role of selected attitudinal, behavioral, and demographic factors |
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| Authors: | Susan M Keaveney Madhavan Parthasarathy |
| Institution: | (1) University of Colorado at Denver, Denver, USA |
| Abstract: | |
| Keywords: | |
| 本文献已被 SpringerLink 等数据库收录！ | |