| 基于心理契约的饭店员工流失动态管理 |
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| 引用本文： | 郑赤建,李建达,喻彩霞.基于心理契约的饭店员工流失动态管理[J].湖南财经高等专科学校学报,2008,24(6):108-111. |
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| 作者姓名： | 郑赤建 李建达 喻彩霞 |
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| 作者单位： | 湘潭大学管理学院,湖南湘潭,411105 |
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| 摘 要： | 饭店员工是饭店赖以生存和发展的核心力量，然而饭店业员工流失现象日益增多，给饭店经营管理带来了严重影响。从心理契约角度出发，对饭店员工心理契约特征进行分析，构建员工流失动态管理模型，并从微观、宏观两方面提出控制员工流失的对策。
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| 关 键 词： | 心理契约 员工流失 动态管理 |
The Dynamic Management of Hotel Employee Drain——A Perspective of Psychological Contract |
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| ZHENG Chi-Jian,LI Jian-Da,YU Cai-Xia.The Dynamic Management of Hotel Employee Drain——A Perspective of Psychological Contract[J].Journal of Hunan Financial and Economic College,2008,24(6):108-111. |
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| Authors: | ZHENG Chi-Jian LI Jian-Da YU Cai-Xia |
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| Institution: | ZHENG Chi-Jian LI Jian-Da(Management Institute,Xiangtan University,Xiangtan Hunan 411105) |
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| Abstract: | Hotel employees are the core strength to a hotel's survival and development,but the phenomenon of hotel employee drain has very bad effect on hotel's operation and management.This paper analyses the hotel employees' psychological characteristics and builds a dynamic management model of hotel employee drain from psychological viewpoint.Moreover,it provides the countermeasures from both micro and macro aspects. |
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| Keywords: | psychological contract employees drain dynamic management |
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