Disruption,dissolution and reconstruction: A dialectical view on inter-organizational relationship development

This paper contributes to research on inter-organizational relationship dynamics by applying a dialectical approach. We analyze a situation where the relationship parties have divergent understandings of business exchange, and use a longitudinal, in-depth single case study method to investigate their interaction process. The case study focuses on the relationship between a customer and a supplier in the ferrochrome industry, using the acquisition of the supplier as the trigger of the relationship change process. The paper contributes to studies on relationship dynamics by showing how dynamics of inter-organizational relationships may result from struggles when parties’ interests and goals do not align with existing relationship arrangements. In particular, we focus on the process of (re)construction of the relationship and its linkage to the structural properties of the relationship.