| Abstract: | Despite the extensive amount of data generated and stored during the maintenance capacity planning process, Maintenance, Repair, and Overhaul (MRO) organizations have yet to explore their full potential in forecasting the required capacity to face future and unprecedented maintenance interventions. This paper explores the integration of time series forecasting capabilities in a tool for maintenance capacity planning of complex product systems (CoPS), intended to value data that is routinely generated and stored, but often disregarded by MROs. State space formulations with multiplicative errors for the simple exponential smoothing (SES), Holt’s linear method (HLM), additive Holt-Winters (AHW), and multiplicative Holt-Winters (MHW) are assessed using real data, comprised of 171 maintenance projects collected from a major Portuguese aircraft MRO. A state space formulation of the MHW, selected using the bias-corrected Akaike information criterion (AICc), is integrated in a Decision Support System (DSS) for capacity planning with probabilistic inference capabilities and used to forecast the workload probability distribution of a future and unprecedent maintenance intervention. The developed tool is validated by comparing forecasted values with workloads of a particular maintenance intervention and with a model simulating current forecasting practices employed by MROs. |
