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Employee appearance and the Americans with Disabilities Act: An emerging issue?
Authors:Tony McAdams  Farzad Moussavi  Michael Klassen
Institution:(1) Department of Management, University of Northern Iowa, 50614-0125 Cedar Falls, Iowa;(2) Department of Marketing, University of Northern Iowa, 50614-0126 Cedar Fall, Iowa
Abstract:The recent passage of the Americans with Disabilities Act (ADA), considered the most far-reaching civil rights legislation since the Civil Rights Act of 1964, promises to raise demanding new challenges for employers. This article alerts readers to one example of what may prove to be a long list of unanticipated, but potentially onerous, repercussions from this legislation. Specifically discussed is the role of the ADA in the likely emergence of the issue of employee physical appearance. In addition to the role of the ADA, we explain how other legal forces, as well as organizational and economic forces, may propel physical appearances to the level of a formidable social issue.An earlier draft of this paper was presented as a symposium at the 1989 Employee Responsibilities and Rights Conference, Orlando.
Keywords:physical appearance  managerial versus employee rights  discrimination  disabilities  stigma  social issues  social responsiveness
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