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Guest editorial: How technology is changing the design and delivery of services |
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| Authors: | Mark M Davis James C Spohrer Paul P Maglio |
| Institution: | 1. Bentley University, Waltham, MA, USA 2. IBM Research-Almaden, San Jose, CA, USA |
| Abstract: | |
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| 本文献已被 SpringerLink 等数据库收录！ | |