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Implementing property tax reforms in Bangalore: an actor-network perspective
Authors:Shirin Madon  Sundeep Sahay  Jyotsna Sahay  
Institution:aDepartment of Information Systems, London School of Economics and Political Science, London WC2A 2AE, UK;bDepartment of Informatics, Post Box 1080, Blindern, B-0316 Oslo, Norway
Abstract:Many municipal governments in developing countries are experiencing serious difficulties in dealing with the rapid growth of population in cities. Catalysed through processes of globalisation, the growth of cities, especially the so-called ‘mega-cities’, has not been matched by investments in infrastructure like roads and power due to the inability of local government organizations to collect adequate revenues from sources like property tax. Recognizing these difficulties, agencies such as the Asian Development Bank have initiated systems for property tax reforms in a number of Asian cities, including Bangalore. In this paper, we discuss the story of this reform process drawing upon the actor-network perspective on translations. We argue that such a perspective helps to go beyond studying innovation processes through the lens of ‘technology diffusion’, and provides a more interesting and insightful perspective of ‘technology translation’.
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