Foreign workers in Saudi Arabia: a field study of role ambiguity,identification, information-seeking,organizational support and performance |
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| Authors: | Sammy J Showail Judi McLean Parks faye l smith |
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| Institution: | 1. Steven L. Craig School of Business, Missouri Western State University, St. Joseph, MO, USAshowail@wustl.edu;3. Olin Business School, Washington University in St. Louis, St. Louis, MO, USA;4. Steven L. Craig School of Business, Missouri Western State University, St. Joseph, MO, USA |
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| Abstract: | A total of 154 foreign workers in Saudi Arabia responded to a web survey that inquired about role characteristics, work attitudes and behaviors. Surveys were matched with 138 supervisor surveys asking about the focal worker's job performance. Results indicated a significant relationship between role ambiguity and job performance, a relationship mediated by organizational identification, which was moderated by both information-seeking and perceived organizational support. This research is one of only a few studies of professional workers in Saudi Arabia (both male and female). Furthermore, this study is one of a handful of studies to explore the attitudes and performance of foreign workers, a worker population often confounded in studies that focus on domestic, expatriate or inpatriate workers. |
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| Keywords: | foreign workers information-seeking organizational identification organizational support role ambiguity Saudi Arabia self-initiated expatriates worker performance |
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