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Internet professionals: job skills for an on-line age
Authors:Yaw A Debrah  Edna F Reid
Abstract:The paper explores the increasing popularity of the Internet technology Singapore. It argues that the diffusion of Internet technology to South-East Asia would create new duties and responsibilities for human resource (HR) managers. One such duty is the identification of the skills which professional Internet staff would need to perform their work effectively in organizations. Using a triangulation research method, empirical study has identified the new professional Internet jobs which have emerged the IT industry in Singapore and the skills that professional Internet personnel require do their jobs effectively. Analysis of the findings indicates that professional Internet skills involve both technical and creative abilities and that, in explaining or defining professional Internet skills, it is necessary to use both the technical and the social conceptions of skill. This argument is based on the view that the creative skills include tacit skills so that a definition based solely on the technical conception of skill cannot capture the various dimensions of Internet skills. The implications of the research findings for human resource managers are raised.
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