| 快递公司目标客户数据库的建立与管理 |
| |
| 引用本文： | 欧阳娟,耿军霞,刘春桃.快递公司目标客户数据库的建立与管理[J].商品储运与养护,2013(2):62-63. |
| |
| 作者姓名： | 欧阳娟 耿军霞 刘春桃 |
| |
| 作者单位： | 湖南交通职业技术学院,湖南长沙410004 |
| |
| 摘 要： | 文中旨在帮助快递公司更好地管理客户信息、保留客户以及提升客户价值。通过对客户信息的完整挖掘与记录，可以让新进销售人员在前人的基础上跟进，维护与客户的联系，最终使快递公司在信息时代占据竞争的制高点。
|
| 关 键 词： | 目标客户 数据库 客户关系管理 |
The Establishment and Management of the Courier Comoanies Target Customer Database |
| |
| OUYANG Juan,GENG Jun-xia,LIU Chun-tao.The Establishment and Management of the Courier Comoanies Target Customer Database[J].Storage Transportation & Preservation of Commodities,2013(2):62-63. |
| |
| Authors: | OUYANG Juan GENG Jun-xia LIU Chun-tao |
| |
| Institution: | (Hunan Communication Polytechnic, Changsha 410004, China) |
| |
| Abstract: | This paper aims to help express delivery company to better manage the customer information, retain customers and enhance customer value. Through the complete excavation and record of customer＇ s information, it allows new sales staff to follow up customer and maintain the contact with customer on the base of Previous. And ultimately, make Express delivery company occupy the commanding heights of the competition in the information age. |
| |
| Keywords: | target customers database customer relationship management |
| 本文献已被 维普 等数据库收录！ |
