基于AdaBoost的电信客户流失预测模型

随着电信业改革的深入和竞争的不断加剧,各大电信企业的客户流失率逐步攀升。在深入分析电信业客户流失问题的基础上,针对目前研究多采用单分类器模型的不足,提出了一种基于组合分类器的电信客户流失预测模型。实证结果表明该模型能有效提升预测准确率,为今后的研究提供了新的研究思路。

Telecom Customer Churn Prediction Model Based on AdaBoost

With development of reform and fiercer competition in Telecom industry,the customer churn rate is increasing now. This paper researches customer churn problem in Telecom industry,and establishes a Telecom customer churn prediction model based on multi-classifier when all of current researches use single classifier. The empirical study's result shows that this model can increase the prediction accuracy effectively and give a new approach to researches in future.