| 第三方物流企业顾客服务策略研究 |
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| 引用本文： | 魏洪茂.第三方物流企业顾客服务策略研究[J].物流技术,2012(7):26-28. |
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| 作者姓名： | 魏洪茂 |
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| 作者单位： | 福州海峡职业技术学院 |
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| 摘 要： | 分析了第三方物流企业顾客服务的发展状况以及存在的有利因素和问题,并从自身建设,客户关系和物流信息化等角度提出了解决对策。
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| 关 键 词： | 第三方物流 顾客服务 发展策略 |
Study on Strategy for Customer Service of TPL Enterprises |
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| WEI Hong-mao.Study on Strategy for Customer Service of TPL Enterprises[J].Logistics Technology,2012(7):26-28. |
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| Authors: | WEI Hong-mao |
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| Institution: | WEI Hong-mao(Fuzhou Straits Vocational & Technological College,Fuzhou 350014,China) |
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| Abstract: | The paper analyzes the current status of customer service of TPL enterprises as well as the favorable and adverse factors in its development and proposes,from the angles of enterprise self-construction,customer relationship and logistics informatization,etc.,countermeasures for the solution of the existing problems. |
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| Keywords: | third party logistics customer service strategy of development |
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