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无网上购物经验的消费者橱窗购物行为——基于交易成本视角的实证研究
引用本文:曾伏娥,张华.无网上购物经验的消费者橱窗购物行为——基于交易成本视角的实证研究[J].经济管理,2008(Z3).
作者姓名:曾伏娥  张华
作者单位:武汉大学经济与管理学院;香港城市大学商学院;
基金项目:国家自然科学基金“消费者伦理决策模型的建构与应用研究”(70772044)。
摘    要:本文基于交易成本经济学理论,应用结构方程模型,对我国无网上购物经验的消费者的橱窗购物行为进行研究。研究结果表明,在我国,无网上购物经验的消费者的橱窗购物行为受交易成本的影响很大。研究同时表明,交易成本与不确定性、资产专用性和信任度密切相关。如果消费者信任倾向低,在面对高不确定性和高资产专用性时,会感受到较高的交易成本。而当消费者面对高可靠性和详细的隐私政策时,则倾向于在网上购物中加大投入成本。

关 键 词:网上购物  交易成本  橱窗购物  消费者购买行为  

An Empirical Study on Inexperienced Online Consumer's Window Shopping Behavior in China:a Transaction Cost Model
ZENG Fu-e ZHANG Hua.An Empirical Study on Inexperienced Online Consumer's Window Shopping Behavior in China:a Transaction Cost Model[J].Economic Management,2008(Z3).
Authors:ZENG Fu-e ZHANG Hua
Institution:ZENG Fu-e ZHANG Hua (1.WuHan University,Economics , Management School,Wuhan,Hubei,430072,China 2.City University of Hong Kong,Hong Kong,China)
Abstract:With the perspective of Transaction Cost Economics,this paper estimated a model of inexpe- rienced consumers' window shopping behavior in China context.An empirical study was conducted in Chi- na to test the model.The results indicate that most Chinese inexperienced consumers only do window shopping,at least partly,because they perceived high transaction cost during e-shopping which induce them to stop more involving.The study also proved that when consumers perceive less uncertainty and as- set specificity...
Keywords:E-shopping process  transaction cost  window shopping behavior  
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