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知识密集型服务业创新能力影响因素研究
引用本文:俞义樵,夏燕梅.知识密集型服务业创新能力影响因素研究[J].科技进步与对策,2010,27(4):55-58.
作者姓名:俞义樵  夏燕梅
作者单位:重庆大学经济与工商管理学院
基金项目:国家自然科学基金项目(90510016)
摘    要:引进DEMATEL方法模型对知识密集型服务业创新能力影响因素进行了分析,探讨了影响知识密集型服务业创新能力的关键指标,指出物化知识水平、人力资源水平、组织创新活动与信息技术关联度以及CRM战略是关键因素,并对知识密集型服务业创新提出了相关的策略建议。

关 键 词:知识密集型服务业  创新能力  DEMATEL方法  

The Research on the Influence Factors of Innovation Ability in the Knowledge Intensive Business Services
Yu Yiqiao,Xia Yanmei.The Research on the Influence Factors of Innovation Ability in the Knowledge Intensive Business Services[J].Science & Technology Progress and Policy,2010,27(4):55-58.
Authors:Yu Yiqiao  Xia Yanmei
Institution:School of Economics and Business Administration/a>;Chongqing University/a>;Chongqing 400030/a>;China
Abstract:This paper introduces DEMATEL to analyze the factors which have influence on the innovation of Knowledge Intensive Business Services,,makes the key index into the inquiry.It puts forward that the knowledge,human resource,the relevance of the innovation activity on the organizations and the information technology,including the strategy of CRM,all are the key factors which have great influence.In the end,it brings forward some suggestions related to the innovation of Knowledge Intensive Business Services.
Keywords:Knowledge Intensive Business Services  Innovation ability  DEMATEL  
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