开放式创新社区中用户参与创新对企业社区创新绩效的影响——社会网络视角

互联网技术能够促进开放式创新社区发展，但部分社区未给予企业相应回报。基于社会网络视角，构建开放式创新社区下社会网络、用户参与创新与企业创新绩效关系模型，探讨社区网络内部各维度间的联系及其对用户创新参与行为的影响，以及用户创新参与行为对企业社区创新绩效的影响，并以小米MIUI社区为例进行实证分析。结果表明，开放式创新社区中社会网络三维度相互影响，关系维度对用户创新参与行为有促进作用，认知维度对行为深度具有正向影响，对行为广度具有消极影响。此外，行为深度对企业社区创新绩效有促进作用，但行为广度与企业社区创新绩效无关。

The Impact of User Innovation Behavior on Enterprise Innovation Performance under OIC

With the promotion of Internet technology,open innovation communities have made great progress,but few enterprises have benefited from them.This paper constructs the relationship model of social networks,user innovation and enterprise innovation performance in the context of online user innovation community from the perspective of Social Network Analysis.This model explores the relationship among three dimensions of social networks,the impact of social networks on user innovation behavior and the impact of user innovation behavior on enterprise innovation performance.Then,MIUI community is taken as an example for empirical analysis.The research results show that in online user innovation communities,the three dimensions of social networks affect each other,and the relationship dimension promotes user innovation behavior,while the cognitive dimension has a positive impact on user behavior depth and a negative impact on user behavior breadth.In addition,the user behavior depth has a positive effect on enterprise innovation performance while the user behavior breadth is irrelevant to enterprise innovation performance.