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基于AHP法的旅游公共服务评价指标体系研究
引用本文:乔海燕.基于AHP法的旅游公共服务评价指标体系研究[J].湖南经济管理干部学院学报,2012(6):19-22.
作者姓名:乔海燕
作者单位:嘉兴职业技术学院,浙江嘉兴314036
基金项目:浙江省社科联研究课题:“低碳旅游视角下的旅游公共服务体系构建及评价指标研究--基于浙江省的实证研究”(编号:2011N047).
摘    要:旅游公共服务评价指标体系是研究旅游公共服务的基础,本文运用层次分析法原理,选取13项指标构建旅游公共服务评价指标体系,并通过构造判断矩阵和一次性检验,确定各级指标的权重。研究结果表明:旅游公共信息类服务和旅游公共安全类服务在旅游公共服务中占据重要地位,旅游要素保障类服务和旅游公益事业系统服务则需要继续加强。

关 键 词:旅游公共服务  评价指标  体系构建  AHP法

A Study of the Evaluation Index System of Tourism Public Services Based on the AHP Method
QIAO Hai-yan.A Study of the Evaluation Index System of Tourism Public Services Based on the AHP Method[J].Journal of Hunan Economic Management College,2012(6):19-22.
Authors:QIAO Hai-yan
Institution:QIAO Hai-yan (Jiaxing Vocational Technology College, Jiaxing 314036, Zhejiang, China)
Abstract:Tourism public service on the basis of the principle of the paper uses analytic hierarchy process, building tourism public service evaluation system selected 13 indicators, and by the judgment matrix and a one-time inspection to determine the weights of all levels of indicators. The results show that: A public information services and tourism public safety class services occupy an important position in the public service of tourism, travel the elements protection class service and tourism public welfare system services you need to continue to strengthen.
Keywords:tourism public services  evaluation index  system construction  AHP Method
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