The Role of Leadership in the Turnaround of a Local Authority |
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| Authors: | Paul Joyce |
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| Institution: | Professor Paul Joyce works in Nottingham Business School at Nottingham Trent University. The present article is based on a larger study of public services that is being published in a book, 'Lessons in Leadership', which he is writing with Eileen Milner. |
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| Abstract: | This article examines leadership behaviour during a successful turnaround in a public services organization. Using findings from recent research on leaders in the public services, this article sets out a number of propositions about leadership behaviour. Then a case study of Newham Council from 1996 to 1999 is analysed to show that effective public services leaders do not simply work through visions, communications and empowerment. Successful leadership appears to be much more complex in turnaround situations than is suggested by much of the literature on visionary and transformational leaders. |
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