From private label to co-branded credit card: an assessment of the impact of a change in value proposition over customer value perception and company value capture |
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Authors: | Meirelles Dimária Silva e D’Andrea Daniel |
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Institution: | 1.Universidade Presbiteriana Mackenzie, São Paulo, Brazil ; |
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Abstract: | Journal of Financial Services Marketing - Purpose: The aim of this paper is to evaluate the success of a value proposition over time, considering two aspects: customer’s perceived value and... |
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