A destination imagery processing model: Structural differences between dream and favourite destinations |
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Institution: | 1. Lusófona do Porto University, FCESE – Faculty of Economic, Social and Business Sciences, Rua Augusto Rosa, n°. 24, 4000-098 Porto, Portugal;2. School of Tourism and Maritime Technology, Polytechnic Institute of Leiria, Member of CITUR – Center of Tourism Applied Research, Portugal;3. University of Aveiro, DEGEIT – Department of Economy, Management, Industrial Engineering and Tourism, Campus Universitário de Santiago, 3810-193 Aveiro, Portugal |
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Abstract: | The present paper aims at understanding how destination imagery is processed in tourists’ working memory. The research focuses on two highly desirable, but contrasting, destination brand categories: Favourite Destination, which involves retrospective memory of positive experiences in situ; and Dream Destination, based on tourists’ prospective memory. Through an online multilingual survey, 23,446 responses consisting of perceptions, evoked by way of free-recall, associated to Dream and Favourite Destinations, were collected. Findings point to clear structural differences between the imagery of Dream and Favourite Destinations. Additionally, a theoretical destination imagery model that offers a basis for future studies is proposed, and some managerial implications of significant relevance to destination marketing are discussed. |
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Keywords: | Destination choice Destination brand equity Dream destination Favourite destination Destination image Destination imagery |
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