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Teaching HRM in contemporary hospitality management: a case study drawing on HR analytics and big data analysis
Authors:Carlos Martin-Rios  Stephanie Pougnet  Ana Maria Nogareda
Institution:1. Ecole h?telière de Lausanne HES-SO, University of Applied Sciences Western Switzerland, Lausanne, Switzerlandcarlos.martin-rios@ehl.ch;3. Ecole h?telière de Lausanne HES-SO, University of Applied Sciences Western Switzerland, Lausanne, Switzerland
Abstract:In this article, we discuss how hospitality students can leverage new technology and new HRM metrics from a combination of a traditional format case study and innovative data spreadsheets. We offer a teaching case study that combines the strategic dimensions of HRM with practice-driven data analysis anchored in HR analytics and HR big data mining. We argue that this combination helps identify, develop, and promote appropriate managerial skills among students.
Keywords:Hospitality education  case method  human resource management  HR analytics  big data analysis  teaching guide
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