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Local reactions to mass tourism and community tourism development in Macau
Authors:Ivan Ka Wai Lai  Michael Hitchcock
Institution:1. School of Business and Hospitality Management, Caritas Institute of Higher Education, Tseung Kwan O, New Territories, Hong Kong;2. Institute for Creative and Cultural Entrepreneurship, Goldsmiths, University of London, New Cross, London, UK
Abstract:By 2014, it became apparent that a popular debate was emerging in many destinations about the “annoyances” felt by local residents in the face of an upsurge in inbound tourism. This study investigates residents’ attitudes toward mass tourism and tourism development in Macau. It comprises an examination of three emotional solidarity factors of residents’ perceptions of the contribution of tourism to the community and the community's experiences of so-called “annoyances” from tourists that may ultimately influence residents’ attitudes toward community tourism development. The results of this study reveal that three emotional solidarity factors play different roles in influencing residents’ attitudes about community tourism and community tourism development. The theoretical contributions, as well as implications, are discussed and future research opportunities are proposed.
Keywords:Mass tourism  emotional solidarity  resident–tourist relationship  community tourism  tourism development  annoyances to community
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