The impact of wearable devices on employee wellness programs: A study of hotel industry workers |
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| Institution: | 1. Department of Tourism and Hospitality Management, School of Sport, Tourism and Hospitality Management, Temple University, 1810 North 13th Street, Philadelphia, PA 19122, United States;2. Department of Tourism and Hospitality Management, School of Sport, Tourism and Hospitality Management, Temple University, 1810 North 13th Street, 325 Speakman Hall, Philadelphia, PA 19122, United States;3. Department of Tourism and Hospitality Management, Temple University, 1810 North 13th Street, Speakman Hall 308, Philadelphia, PA 19122-6083, United States;1. Department of Tourism, Hospitality and Event Management, University of Florida, FLG 186B, P.O. Box 118208, Gainesville, FL 32611, USA;2. School of Hospitality and Tourism Management, University of Surrey, 33AP02, Guildford GU2 7XH, UK;3. Department of Hospitality and Tourism Management, University of Massachusetts, Amherst, MA, USA;1. Department of International Business & Trade, School of Global Convergence Studies, Inha University, 100 Inha-ro, Michuhol-gu, Incheon 22212, South Korea;2. School of Tourism and Urban-Rural Planning, Zhejiang Gongshang University, 18 Xuezheng Street, Qiantang, Hangzhou, Zhejiang 310018, China;1. Department of Psychology, Henan University, China;2. School of Hospitality and Tourism, Auckland University of Technology, New Zealand;3. School of Hospitality Management, Kyung Hee University, South Korea;4. School of Business, Konkuk University, South Korea |
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| Abstract: | Hospitality workplaces are particularly challenging contexts in which to implement wellness initiatives. The present study implemented a technology-based wellness intervention to improve various aspects of employee wellness in contemporary hotel workplaces. The participants were given a wearable device (Fitbit, used here as an innovative tool) in order to monitor their activity levels and sleep patterns over a 14-day period. Additionally, the participants provided researchers with food diaries in separate electronic form. Information regarding job satisfaction, job engagement, organizational citizenship behaviors, and intention to leave was obtained before and after the observation period. The results demonstrate an increase in physical activity, an increase in healthy food consumption, and a reduction in overall caloric intake. Furthermore, positive changes in employee engagement, job satisfaction, and organizational commitment were noted. Care should be exercised when implementing such interventions in order to ensure data privacy and positive employee relations. |
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| Keywords: | Employee wellness program Employee engagement Fitbit Employee commitment Wearable devices |
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