Staying with the ingroup or outgroup? A cross-country examination of international travelers’ home-sharing preferences |
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| Institution: | 1. Fox School of Business, Temple University, Philadelphia, PA, USA;2. Department of Tourism and Hospitality Management, Temple University, Philadelphia, PA, USA;3. Fritz Knoebel School of Hospitality Management, Daniels College of Business, University of Denver, Denver, CO, USA;4. The U.S.-Asia Center for Tourism & Hospitality Research, Professor and Washburn Senior Research Fellow, Department of Tourism and Hospitality Management, Temple University, Philadelphia, PA, USA;1. Rosen College of Hospitality Management, University of Central Florida, 9907 Universal Blvd., Orlando, FL, 32819, United States;2. Rosen College of Hospitality Management, University of Central Florida, Orlando, FL, United States;1. Department of Business and Accounting, Faculty of Economics and Business Administration, Universidad Nacional de Educación a Distancia (UNED), Paseo Senda del Rey, 11, 28040 Madrid, Spain;2. Department of Business and Accounting, Faculty of Economics and Business Administration. Universidad Nacional de Educación a Distancia (UNED), Paseo Senda del Rey, 11, 28040 Madrid, Spain;1. School of Marketing, Ehrenberg-Bass Institute for Marketing Science, University of South Australia, Adelaide, Australia;2. Department of Agricultural Economics, Stellenbosch University, Stellenbosch, South Africa;1. Ecole hôtelière de Lausanne, HES-SO//University of Applied Sciences Western Switzerland, Route de Cojonnex 18, 1000, Lausanne 25, Switzerland;2. Columbia University, 701 Uris Hall, New York, NY, 10027, United States |
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| Abstract: | This paper examines the joint effect of host’s cultural identity (i.e., ingroup vs. outgroup), presence of a travel companion, and consumer’s country of origin on international travelers’ evaluations of home-sharing services. A quasi-experimental design was implemented to collect data from U.S. and Chinese consumers. Results indicate a significant three-way interaction: In a culturally different destination, Chinese consumers prefer home-sharing services provided by ingroup hosts whether traveling alone or with a companion, whereas American consumers only show ingroup preference if they travel alone; when traveling internationally with a travel companion, American consumers prefer home-sharing services provided by an outgroup host. Further, psychological closeness and perceived experience authenticity are found to be the mediators underlying international travelers’ home-sharing preferences. Findings of this study offer new insights to the research and management of sharing economy. |
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| Keywords: | Airbnb Peer-to-peer accommodation Intercultural service encounter Authenticity Psychological closeness |
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