Simulation method for dispatching national border security manpower to mitigate manpower shortage

Recently, a record number of passengers have entered and exited Taiwan from Taiwan Taoyuan International Airport (TTIA). The number of passengers from Taiwan to mainland China has increased largely because of the improvement of cross-strait cultural interaction and other policies, as well as the opening of direct flights. Not only located in the transport hub of the East Asia Taoyuan International Airport is becoming more important and can provide 24 h Airport service, but also airport immigration officers must take 24 h shift to carry out the passenger document inspection requirement, Immigration officers can be fatigued by long shifts, thus negatively affecting border security clearance efficiency and work performance. Consequently, innovative management practices regarding immigration officers are necessary to strengthen international cooperation against terrorism. This study used system simulation Delphi interviews and a heuristic algorithm to determine the required number of airport immigration officers during a fixed passenger waiting time, for improving the efficiency and stability of airport immigration officers who work to consolidate the border security of the country. The results showed that the utilization of airport immigration officers at Taiwan Taoyuan International Airport is higher than 97.99%, and their work hours have been reduced by more than 54.68%. These results proved that using a system simulation can reduce long work shifts and negligence, which can lead improved border security and airport service quality. Additionally, the simulation results that when the National Immigration Agency and Taiwan Taoyuan International Airport implement the biometrics verification system for noncitizens, significant manpower shortages are expected. These shortages can cause complaints from customers and result in a negative image of the quality of airport service. Assigning priority to setting the E-GATE system to compensate for the lack of immigration officers would result in more efficient and effective border security.     

Power,social exchanges and tourism in Langkawi: rethinking resident perceptions

A study was undertaken among the residents on Langkawi Island, Malaysia to explore the utility of a combination of social exchange and power theories to explain residents' attitudes toward tourism and to examine how residents' evaluation of the impact of tourism influences their attitudes. In‐depth, semi‐structured interviews were conducted with 46 residents. The study concludes that the combination of social exchange and power theories is more useful than social exchange theory alone in understanding residents' attitudes concerning the impact of tourism. However, residents' general values, dependence on tourism, and ability and willingness to adapt moderate the influence of power on residents' evaluation of the impact of tourism. Copyright © 2002 John Wiley & Sons, Ltd.     

The cooperation model between tourism development and traditional culture: new perspectives on regional context

This study provides new insights on regional context that culminate in a proposed model of the elements determining the development stage of regional cultural tourism. In-depth interviews were conducted with 25 regional participants, collecting data on tourist arrivals, investors, and residents' attitudes in the Sanyi region, Taiwan. Responses, especially those who are not economically dependent on the tourism industry, had negative attitudes toward the increase in tourists. Even so, most responses support cultural tourism development and are willing to participate in tourist festivals. Overall, investment responses preferred preserving traditional culture and less commercial activities. Results expressed the sense that developing tourism can also help preserve and allow more visitors a chance to experience the traditional culture. It is shown that Sanyi is in the third stage, advanced commodification, of the process of creative destruction, with signs that it is moving into the fourth stage, early destruction. The model emphasizes that the increasing number of tourists and positive attitudes of the residents can stimulate the introduction of investors and the development stage of regional cultural tourism. Managerial implications are provided for cultural tourism driven economic development and planning.     

Aspects of Residents' Perceptions of the GMC 400 - Canberra's V8 Supercar Race

The Inaugural GMC 400 Super Car Race was held in Canberra, Australia, on 11 June 2000 within the Parliamentary Precinct of the national capital. Some debate arose in the media about the appropriateness of the event for Canberra in general, and for the zone in particular. While the event was shown on television to all Australians, it is the residents of Canberra who are most affected by the traffic, by the visual impact of the infrastructure, and by other social costs. The residents are also the ones who experience any social benefits such as the excitement and the pride of hosting the event. This paper presents the results of a telephone survey of local residents conducted immediately after the weekend of the race to gauge residents' perceptions of the event and to test for differences in attitudes amongst different groups. Overall, the results of this study recognised that residents experienced some disruption and perceived some negative impacts of the event; however, they also perceived some of the positive impacts such as promotion for the national capital and community pride. The study also revealed that residents' perceptions differed according to several intrinsic variables, including attendance at the event, employment as a result of the event, interest in motorsports, and residential proximity to the race circuit.     

Examining the Effects of Tourism Impacts on Satisfaction with Tourism between Native and Non‐native Residents

By using a sample of residents in Huangshan, China, this study examined whether tourism impacts affect the overall satisfaction of native and non‐native residents in different ways. Results of multiple‐group analysis revealed significant differences between the two groups regarding the effects of environmental degradation and loss of traditions and norms. Specifically, environmental degradation negatively affects non‐native residents' satisfaction but does not affect native residents' satisfaction. Loss of traditions and norms has a negative effect on native residents' satisfaction but has a positive effect on non‐native residents' satisfaction. Theoretical and practical implications are discussed. Copyright © 2012 John Wiley & Sons, Ltd.     

A two-stage residential location and transport mode choice model with exposure to traffic-induced air pollution

Air pollution is an increasing concern to urban residents. In response, residents are beginning to adapt their travel behaviour and to consider local air quality when choosing a home. We study implications of such behaviour for the morphology of cities and population exposure to traffic-induced air pollution. To do so, we propose a spatially explicit and integrated residential location and transport mode choice model for a city with traffic-induced air pollution. Intra-urban spatial patterns of population densities, transport mode choices, and resulting population exposure are analysed for urban settings of varying levels of health concern and air pollution information available to residents. Numerical analysis of the feedback between residential location choice and transport mode choice, and between residents' choices and the subsequent potential impact on their own health suggests that increased availability of information on spatially variable traffic-induced health concerns shifts population towards suburban areas with availability of public transport. Thus, health benefits result from reduced population densities close to urban centres in this context. To mitigate population exposure, our work highlights the need for spatially explicit information on peoples' air pollution concerns and, on this basis, spatially differentiated integrated land use and transport measures.     

Risk factors associated with flying in adverse weather: From the passengers' point of view

Risk factors on the demand side of aviation safety are rarely addressed as the focus of research is most often placed on the supply side of aviation service. Even though airlines have the prerogative to cancel flights in the face of adverse weather, stranded passengers have to be reckoned with in the event of cancellation. Passengers' awareness of the risks associated with flying in adverse weather may help mitigate the confrontation as well as induce passengers to take the lead in adopting preventive measures. The aim of this article is to study the attitudes air travelers say they have towards flying in adverse weather, as well as risk factors regarding cancellation of trips in adverse weather. A conceptual framework is presented which outlines the links between risk factors and preventive measures. Data generated from a quantitative survey of 1145 air travelers, conducted in July 2015 at Taiwan's Kaohsiung International Airport, is used to examine this framework using correlation analysis and one-way analysis of variance (one-way ANOVA). The factors of trust, risk perception and domestic destination are found to be positively related to passengers' stated attitude toward taking preventive measures. Income, purpose of the trip and direct experience generate ambiguous results. The outcome also suggests the following paradox: while pilots make the final decision regarding aviation safety in adverse weather, they appear to enjoy the lowest level of passenger trust.     

Urban travel behavior adaptation of temporary transnational residents

Temporary transnational relocation is a growing type of migration. However, travel behavior adaptation of highly skilled temporary residents and its urban impacts have largely been ignored. This study extends the knowledge of mobility biographies, mobility cultures, and mobility of millennials by examining how temporary residents adapt their intra-urban travel behavior in response to a transnational relocation. The data used here comes from semi-structured interviews with students and researchers of nine different nationalities, aged between 19 and 31 years, temporarily living in Portugal (Lisbon or Porto). We found supporting evidence for the occurrence of residential self-selection, although prior information on study/workplace combined with low knowledge on neighborhood-level make it somewhat specific. Given their shortterm perspective, temporary residents are more prone to rely on public transport and non-motorized modes, having a low likelihood of purchasing vehicles. Thus, measures aimed at improving and facilitating the use of active modes can have an immediate effect on this group's travel behavior and contribute to reaching critical mass for these sustainable alternatives. Temporary residents are also a potentially interesting market segment for public transportation operators for increases in revenues, as they tend to display a relatively higher travel intensity and a wider diversity of activities and destinations. Finally, technology usage was found to reduce the stress-related to traveling to unfamiliar places by increasing the perceived spatial orientation, having the downside of generating a feeling of confidence that decreases the internalization of information. Providing timely and persuasive information at the very beginning of temporary residents' stay can help induce their travel behavior decisions.     

The Role of Place Image Dimensions in Residents' Support for Tourism Development

Understanding residents' perceptions of tourism impacts and their level of support for its development is considered vital for the sustainable development of tourism. Despite the plethora of factors examined as determinants of residents' attitudes toward tourism, the role of residents' place image has been under‐examined. This study developed a model examining the relationships between residents' place image dimensions, perceived tourism impacts and support for development. Findings suggest that two (physical appearance, social environment) out of the four place image dimensions identified in this study exercise a significant effect on residents' attitudes toward tourism. The theoretical and practical implications to the formation of planning and development programs for tourism are discussed. Copyright © 2015 John Wiley & Sons, Ltd.     

Analysis of shopping preference and satisfaction with airport retailing products

This paper studies passengers' responses to retail products at Taiwan Taoyuan International Airport. Incorporating the passengers' demand factors, modified grey relational analysis is applied to establish the priority relations of product categories for shopping purposes and satisfaction. The results indicated that travelers valued the utility and souvenir characteristics of products. The youngest respondents tended to shop in souvenir and café stores. Satisfaction analysis showed higher rankings for brand-name, utility, and low-cost products, and low satisfaction levels on quality and price of café products.     

Should I stay or should I go? A survey analysis of neighborhood change and residential mobility concerns around new light rail stations in Charlotte,NC

In this article, we examine the effects of rail transit investments on residents' stated mobility intentions and perceptions of neighborhood changes using a survey analysis in Charlotte, North Carolina. We ask residents in neighborhoods along a new light rail line about their reasons for residing in their current neighborhood, thoughts about moving and the light rail's effect on their neighborhood. To control for city-wide housing market pressures, responses from one station-adjacent neighborhood are compared to responses from residents in a similar neighborhood elsewhere in the city while controlling for individual characteristics. Using a mixed-methods research approach, we find that while residents attribute some changes in their property values and rents to the light rail, it is only one of many factors affecting their neighborhood. Light rail also does not appear to affect residents' stated propensity to move out of these neighborhoods. Survey respondents' view of the light rail's effect on their neighborhood is also positive, on average. We find that the stated likelihood of moving is not related to the distance to the station nor to how frequently a resident uses the light rail. This article contributes to debates on transit-induced displacement and gentrification and provides context to neighborhood-scale quantitative analyses from residents' perspective.     

Sociocultural Impacts of Tourism: A Case Study from Norway

This article examines residents' perceptions of sociocultural impacts in the North Cape community in Norway. Case study, as a qualitative methodology, was employed to gather the necessary data. Based on the in-depth interviews with 22 permanent residents of the North Cape community, 10 influential factors were empirically identified: source of income; quality of life; community structure; demonstration effect; crime and alcohol; acculturation; perspective; status and community pride; conflicts; and physical impact. Furthermore, in contrast to the existing theory, the current study suggests that both those who are, and who are not economically dependent on the tourism industry perceive tourism positively. Both long-term and short-term residents believe that tourism's benefits outweigh tourism's costs. No noteworthy differences are found across sociodemographic factors such as education and marital status with respect to the residents' perception. The almost overwhelmingly positive response of the residents can be attributed to the current stage of destination development cycle at the North Cape.     

Attitudes towards transit-oriented development: Resident experiences and professional perspectives

Transit-oriented development (TOD) provides highly efficient access to transit facilities and, when implemented in concert with streetscape changes, improves neighborhood walkability. In some regions, TOD has generated controversy, seen as impinging on the local populations' preferences for single-family housing, as well as the desire of developers to build that category of housing. In New Jersey, however, there has been increased policy support for TOD. The question addressed here is how, if at all, TOD and TOD-proximate residents' perceptions of the benefits and shortcomings of TOD are perceived and addressed by professionals involved with TOD planning and development. A qualitative research approach was used, with focus groups with residents and structured interviews with professionals. A relatively well-fitting correspondence was found: There was broad agreement by residents and professionals on the value of transit and TOD for increased accessibility and walkability. Problems were identified with retail development and traffic problems; the latter expressed as a congestion problem by professionals but as a pedestrian safety problem by residents. This information provides useful insight for planners and developers seeking to deliver TOD designs that match the preferences of residents and potential residents, and for new avenues of research on how best to achieve this.     

Nested logit model formation to analyze airport parking behavior based on stated preference survey studies

The rapid growth of private car ownership and utilization has resulted in significant parking-related congestion problems at large-scale international airports. Parking facilities located in the peripheral areas of airports could be more efficiently used to mitigate congestion and reduce delays due to dramatically increasing traffic demands and inferiorly designed parking lot configurations. In order to analyze the travelers' parking choice preferences for the off-site airport parking activities, a stated preference survey study was conducted around Terminal 3 at Beijing Capital International Airport. Two nested logit models were formulated to analyze the correlation between travelers' parking behavior and their travel characteristics. The research results indicate that travelers prefer to choose off-site parking facilities for long-term parking. A free and fast operation of connections should be provided in consideration of the long-distance layouts of parking facilities. A classification analysis of travelers with different preferences was conducted and the potential changes in travelers' parking choices to off-site parking lots were quantified. The research findings are helpful for traffic management agencies to develop practical guidelines for the establishment of new parking facilities with multiple access points at airports.     

Residents' Attitudes Toward Rural Tourism in Taiwan: a Comparative Viewpoint

In this study, we first conclude two main patterns – community‐based rural tourism and theme farm – of rural tourism in Taiwan, then investigate and compare the impacts of rural tourism perceived by the residents, the frequency and quality of tourists‐residents interaction, and residents' attitudes toward rural tourism of the two chosen areas. Moreover, we discuss and conclude the differences of two patterns in terms of economic, socio‐cultural, and environmental impacts. As a whole, the development of rural tourism gains highly supports in both areas. Copyright © 2011 John Wiley & Sons, Ltd.     

Customer issues related to limited air connectivity

Air access can be crucial for regional economic development, especially when global industries are involved. However, air traffic generates negative impacts, such as noise and air pollution that can lead to politically motivated calls to reduce air traffic. This paper investigates customer issues and potential responses of frequent flyers to non-market-driven limitations on air transport. Based on a survey conducted at Zurich International Airport we show that frequent air travelers tend to be more senior and to work in industries that involve travel outside of the worker's country of origin. Consequently, they are more critical of potential restrictions on air travel.     

Passengers' airport choice and airports' catchment area analysis in cross-border Upper Adriatic multi-airport region

Although much research has been performed on passengers' origin airport choice, there is little research on airports' catchment area size and even less on airports' catchment areas in cross-border regions. This paper addresses passengers' airport choice and analyzes airports' catchment area size and its homogeneity in the Upper Adriatic region. Using the results of passengers' survey at three regional airports (Ljubljana Jože Pučnik Airport (LJU), Venice Marco Polo Airport (VCE) and Trieste Pietro Savorgnan di Brazza Airport (TRS)) we have estimated the airports' catchment areas and airports market shares therein using multinomial logit (MNL) model structure. To additionally explore the passengers' airport choice behavior considering the different sensitivity across travellers to regional, demographic and airports attributes and account for preference heterogeneity in airport choice a mixed logit model was used. The results indicated that the three airports have relatively small core catchment areas and that the market share rapidly decreases with the increasing access time to airport. Partially, the results reinforced earlier findings showing that access time to airport is the most important determinant in airport choice for all segments (business/leisure and cross-border/domestic), however the sensitivity to access time is more pronounced in business and domestic group. Additionally, the results indicated pronounced loyalty to domestic airports and generally low importance of ticket prices, and show that in market conditions where all airports in the region have a low-cost carrier (LCC) the effect of LCC on airport choice is limited. Finally, the results indicated that the borders might have an influence on airport choice and that overall, in the cross-border regions the passengers’ airport choice process is even more complex than in non cross-border regions.     

Rationalising terror‐related risks: the case of Israeli tourists in Sinai

Research into tourist reactions to terror requires qualitative studies that provide insight into the affective and cognitive processes that tourists experience when facing terror‐related risks. The study responds to this need by focusing on Israeli tourists who voluntarily travelled to the terror‐threatened destination of Sinai, Egypt. Applying ethnographic methods, the study identifies two major rationalisations tourists used to reduce their perceived risk: (i) inward‐oriented rationalisations that reduce the perceived risk of the destination by stressing the safety within it; and (ii) outward‐oriented rationalisations that reduce the perceived risk of the destination by emphasising the terror‐related risks, which exist elsewhere. Copyright © 2007 John Wiley & Sons, Ltd.     

Assessment of land use compatibility and noise pollution at Imam Khomeini International Airport

This study aimed to investigate land use planning around airports, by employing Remote Sensing (RS) and Geographic Information Systems (GIS), in conjunction with an optimization algorithm using an Integrated Noise Model (INM) software, to establish the potential effects of aircraft noise at Imam Khomeini International Airport (IKIA) in Tehran. We also checked for land use compatibility with the noise levels around IKIA and the residents' reaction to the noise. The research was carried out in three stages: a) the establishment of Strategic Noise Map (SNM) scenarios of the airport operation in the years 2011, 2020 and 2030 using the INM software; b) the assessment of the results with emphasis on the study area land uses and application of RS and GIS and the exposure of residents at different levels of environmental noise; and c) the assessment of the intensity of aircraft noise annoyance at various times of day and night. The results indicated that developing IKIA together with the residential development will increase airport noise. Hence proper management and control of noise at IKIA is essential.     

The perceived risks of local climate change in Queenstown,New Zealand

Place-embedded, resource-dependent industries are increasingly vulnerable to the effects of climate change. The scientific framing of these risks can be understood through modelling; however, risks are perceived by non-scientific communities in more culturally relevant and localised frames. This empirical study utilised qualitative, semi-structured interviews with four stakeholder groups connected to the ski industry in Queenstown, New Zealand. The objectives of this research were to identify current scientific knowledge on climate change risks to Queenstown's ski industry and to critically address how the risk of climate change is perceived. This paper reports three main findings: (1) scientific reporting and expert interviews expect climate change to manifest as inter-annual variability up to the 2050s, (2) current climatic variability is perceived to be the greatest risk to the ski industry at present and (3) climate change is perceived to be distant and a greater threat to other people and other places giving rise to ‘optimistic bias’.