Differentiating hospitality operations via experiences: why selling services is not enough

By infusing your hospitality operation with a theme—explicitly stated or creatively subtle— you can improve your guests' experience and (not incidentally) your profits.     

Redshift: A radical change in the fabric of computing

Some companies are boosting their computing power to massive scales. Should your company? That depends on whether your company's needs are blueshifting or redshifting. Greg Papadopoulos, Jonathan Schwartz and Jason Woods explain why these new business terms could define your company's future.     

Productivity in the '90s. Up and running

When it come to building new facilities, time is money. Delays cost dollars, blunt your competitive edge, and leave you with a building that's obsolete before it opens. Here's how to use functional programming, process-oriented teams and good planning to keep your project on track and your company on budget.     

询盘

你能报给我这些商品的价格吗？ 若质量好且价格适合我方市场的话，我们愿考虑与你方签署一项长期合同。 若我方向你们长期订货，请告知能给予多少折扣，不甚感激。     

Breaking the rules for better service

It's possible your company's customer-service policies are inhibiting the potential of your managers and costing you business.     

The garage team—entrepreneurship lessons from DHL international

When you start a venture, you start with yourself: your own personal operating system, or POS. Then, you identify and define your compelling product or service, something you should already know a lot about. You also need to use your sales skills to convince key stakeholders to support you, and to design your venture by putting together a pattern that works. The next step is to put together a team to help you implement the pattern you have designed, the men and women who will make up your garage team. The garage team is made up of the core people in a start‐up, people who help graduate the entrepreneur to the role of leader, because a leader with no followers is a leader of none. This article explores the essential attributes of such a team and how they contribute to the success of entrepreneurial ventures. © 2009 Wiley Periodicals, Inc.     

6 Steps to Help You Save Money

You have a nice salary, but you still feel short of money. At the end of each month, you often ask yourself, "Where has all my money gone"? To help you better manage your salary, here comes some money saving tips. Following them your daily expense will be cut off easily, but still keep the quality of your life.     

SAS Launches Biometric Identification at Airports All Over Sweden

Scandinavian Airlines is to launch a new biometric identification system throughout Sweden. When traveling, your fingerprint will be matched to your check-in baggage. This makes the check-in process easier and improves security. The new technology     

The only way is up

Just because the world is in a business downturn, it doesn't mean that you and your business can't be up about your future prospects. Don Sull has specialized on the upside of turbulence.     

"疏浚"产业链

你的客户到底是把你仅仅当作多多益善的渠道商之一，还是把你当作帮他解决了苦恼已久的大麻烦的人？这在很大程度上决定了你的商业模式是否真的有效。     

Preparing for promotion pays off

You shouldn't assume that your organization will make any great effort to help you get promoted. It is your responsibility to discover and to meet the expectations of those who make the decisions about promotion.     

Managing innovation: Military strategy in business

“How in God's name do you think you lead …? By the strength of your arm only? No. But by your brain … And by magic.” From Tai-Pan by James Clavell     

More value for your company's continuing education dollar

Money for training is in short supply, so dollars for “outside” training must be spent wisely. Here are some ways your employees can get the most for your company's money out of those external training programs.     

So you want to exhibit at a trade show

Trade shows offer an excellent opportunity to show off your product to buyers from outside the U.S. or to distributors who can help you sell your products in foreign markets. How can you make the most of this opportunity?     

“唯女子与小人为难养”新解——孔子没有鄙视妇女的辨析

《论语》＂唯女子与小人为难养＂,历来被视为是孔子鄙视妇女的言论。然而《论语》中有19个＂女＂,除有一＂女＂作女本字解,其余18个＂女＂作＂汝＂解;＂女子＂应作＂汝子＂解。＂难养＂是难教育、难培养,＂唯女子与小人为难养＂是说只有你的儿子与小人算是难教育、难培养。孔子没有鄙视妇女的意思。     

场地清洁指南——如何正确清洁和消毒线下活动场地

随着2021年的到来,我们每一个人都迫切需要新的开始,这意味着希望也随之而来。无论是准备一个活动,会议或贸易展,现在是时候重新调整你的规划过程了,并把清洁,健康和安全纳入管理规定之中,科学的防疫规定让你能更好的掌舵你的活动。     

Patterns of argument in business ethics

De George's account of philosophical and theological approaches to business ethics presupposes a particular view of the logic of argumentation. This paper presents an alternative model for describing arguments that has been suggested by Stephen Toulmin. It uses this model to qualify De George's claim that philosophers are justified in their indifference to the work of theologians in business ethics.Consider what you think justice requires, and decide accordingly. But never give your reasons; for your judgment will probably be right, but your reasons will certainly be wrong.Lord MansfieldDavid P. Schmidt is Assistant Director of Trinity Center for Ethics and Corporate Policy at Trinity Church. He is a former Director of Corporate Relations for DePaul University. He is presently completing a doctoral dissertation on Theological Arguments and Public Policy Issues at the University of Chicago Divinity School.     

Reference guide

The Reference Guide provides the most relevant sources for your information needs. Each item is listed under the heading for which the contents seem most pertinent. Listings here include only basic material, now news items of reports of transitory significance. To aid readers, essential data on publishers of books and other items are provided in the below citations. To locate books or journal articles, contact your local or university library, or write the publisher.     

Reference guide

The Reference Guide provides the most relevant sources for your information needs. Each item is listed under the heading for which the contents seem most pertinent. Listings here include only basic material, not news items or reports of transitory signijcance. To aid readers, essential data on publishers of books and other items are provided in the below citations.To locate books or journal articles, contact your local or university library, or write the publisher..